A Disciplined 5-Step Workflow Designed Around Your Decision Authority.
Operating as an independent carrier shouldn't mean spending your rest breaks filling out broker setup packets or scrambling through load boards. Here is how our Tripoli-based remote desk works with your truck every single business day.
No Rate Confirmation is Signed Without Carrier Consent.
Under our Limited Power of Attorney (LPOA) and Dispatch Service Agreement, we act strictly as your administrative agent. We vet brokers, calculate true loaded/empty yield, and prepare paperwork.
You never get pushed onto a lane you didn't approve. If the rate isn't right, the delivery window interferes with home time, or the shipper facility has bad reviews, we move to the next candidate.
Communication Norms
- ✓ Primary Channel: WhatsApp, Phone, or SMS based on your road preference.
- ✓ Operational Hours: 08:00 AM – 05:00 PM EST, Monday through Friday.
- ✓ After-Hours Line: Dedicated messaging for genuine loading or detention emergencies.
From Morning Call to Paid Freight
Each load passes through five clear phases to ensure high rate capture, zero surprises at the dock, and speedy invoicing.
Route Alignment & Broker Due Diligence
We begin by assessing your current truck location, available hours of service (HOS), desired destination, and target rate-per-mile floor. We scan real-time freight boards for premium 53′ dry van opportunities.
Rate Negotiation & Carrier Review Summary
We negotiate rate, accessorial terms (detention, layover, TONU clauses), and secure the load pending your approval. Rather than sending a raw 8-page PDF while you are driving, we synthesize the critical facts into a concise 1-screen summary.
The Carrier Green-Light ("Your Call")
You review the summary and make the call. If you say "Book it", we proceed. If you need $150 more to cover deadhead, we counter the broker. If you don't like the receiver or destination market, you say "Pass" and we present alternative loads.
Broker Packet, Dispatch Sheet & Transit Follow-Up
Upon your approval, we complete the carrier setup packet, ensure the Certificate of Insurance (COI) is transmitted with the broker named as certificate holder, and sign the rate confirmation under authorized agency. We dispatch you with pickup numbers, address links, and dock contacts.
POD Turnover & Rapid Factoring / Billing Package
Once the receiver signs the Proof of Delivery (POD/BOL), you snap a clear photo or scan and message it to our desk. We assemble the complete billing package (signed Rate Con + signed POD + lumper/scale receipts) and transmit it directly to your factoring company or the broker's accounts payable department.
What a Rate Summary Looks Like on Your Phone
No unreadable attachments while parked. Here is an example of the structured review message sent before booking.
Candidate Load: Indianapolis, IN → Charlotte, NC (582 mi)
Getting Started with Our Desk
Onboarding is straightforward and can be completed in under 24 hours once documents are verified.
15-Minute Alignment Call
We speak directly to confirm your equipment (53′ dry van), your preferred operating states, home time goals, target minimum rate, and average weekly miles.
Packet & Agency Agreement
You provide your active MC authority, W-9, COI with certificate holder info, and sign our Dispatch Service Agreement with Limited Power of Attorney (LPOA).
First Load Coordination
We set up your profiles with top freight brokerages and begin searching for your next lane. You review every candidate and experience the workflow firsthand.
Regulatory Transparency Notice (49 CFR 371.2)
Almajdoub Dispatch acts as an administrative dispatch support desk and bona fide agent representing motor carriers under written service agreement. We are not a freight broker, freight forwarder, motor carrier, or direct transportation provider. We do not bill shippers, do not take custody of freight, and do not receive or hold freight charges. All contracts for carriage are made directly between the authorized motor carrier and licensed brokers or shippers.